Legal
Privacy policy and Cookies Policy
Last updated: 25 March 2024
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. The Cookies Policy for Our Website is also set out below.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Capitalised terms have the meaning given to them below. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created by You through the Application to access Our Service or parts of Our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means direct or indirect ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or any other managing authority.
Application means the software programme (mobile application) entitled Noor provided by the Company.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Hodon Noor Limited registered in England and Wales with Company Number 12781788). For the purpose of the UK GDPR, the Company is the Data Controller.
Cookies are text files placed on Your computer, Device or any other device by a website to collect standard Internet log information and visitor behaviour information. We use “Cookies” to mean cookies and other similar technology (e.g. web beacons, tags, pixels and other storage technologies to collect or store information).
Country refers to the United Kingdom.
Data Controller, for the purposes of the UK GDPR, refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
Device means any device that can access the Service such as a computer, a mobile phone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
For the purposes of UK GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or one or more factors specific to Your physical, physiological, genetic, mental, economic, cultural or social identity.
Service refers to the Application and the services provided to You on and through the Application or the Website or both (as the context requires).
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals engaged by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. For the purpose of the UK GDPR, Service Providers are considered Data Processors.
Third-party Social Media Service refers to the following third-party social network websites or mobile applications: Facebook, Instagram, Snapchat, TikTok and Twitter.
UK GDPR refers to the UK General Data Protection Regulation (please see https://ico.org.uk/ for more information on UK GPDR).
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, last date and time logged in to the Application).
Website refers to https://www.mynoor.co.uk/
You means the individual accessing or using the Service and “Your” and “Yourself” shall be construed accordingly.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information. Personally identifiable information may include, but is not limited to:
Name
Email address
Gender
Religious characteristics
Location
Phone number
Address
Usage Data
Date of birth
Photo ID
LinkedIn Profile
Employment and education information
Media (e.g. photos)
Interactions with other users (e.g. likes, dislikes, chat logs)
Information about personal preferences in relation to using the Service
Any additional information You provide about Yourself (e.g. in response to a curated question)
This information is collected at various stages throughout Your engagement with the Application including when:
(i) You are registering for an Account; (ii) populating a user profile after Your registration has been approved; (iii) whenever You choose to update Your user profile (for example, this might be updated information regarding Your preferences, employment or photos); and (iv) as You use the Application, for example when browsing other user profiles and when communicating with other users.
We use this information to provide features of Our Service and to improve and customize Our Service (as further set out below in the Use of Your Personal Data section). The information may be uploaded to the Company’s servers and/or a Service Provider’s server or it may be simply stored on Your Device.
Usage Data
Usage Data is collected automatically when using the Service.
When accessing the Website – Usage Data may include information such as Your Device’s Internet Protocol address (i.e. IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When accessing the Application on Your Device – The Service is accessed through a Device. When accessing the Service, We may collect certain information automatically, including, but not limited to, the type of Device You use, Your Device unique ID, the IP address of Your Device, Your mobile operating system, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit Our Service or Your Device sends when You access the Service.
Refer to the sections on ‘Marketing and Tracking Technologies’ and the ‘Cookies Policy for the Website’ for further information on how cookies and other technologies are used on the Application and Our Website.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain Our Service:
Initially, You will provide Us with information when registering (i.e. information pertaining to Your identity and employment status), which We will use to verify Your user profile.
You will then provide Us with information which is used for the core functionality of the Application (i.e. to populate Your user profile, which is displayed to other users).
You may also provide us with information during Your use of the Application which is used to facilitate the core functionality of the Application. When You message other users, You provide Us with the contents of Your communication. However, We only view the contents of Your communication if We have cause to review their contents (e.g. if someone has reported abusive behaviour).
We will also use Your information to manage Your Account and Your access to different functions on the Application.
We may also review information provided to Us as part of any investigation into a complaint made against a user.
To monitor usage of the Application: We will also use information You provide Us with to monitor the usage of Our Service. This is to help Us understand how people are using the Application in order to inform how We try and improve the Service.
To contact You: To contact You by email or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the Service, when We consider necessary or reasonable to do so (e.g. to notify You of a connection).
To provide You with information relating to the Application (e.g. updates on new features) unless You have opted not to receive such information.
To deliver targeted advertising to You: We may use Your information to develop and display content and advertising (and work with third-party vendors who do so) tailored to Your interests and/or location and to measure the effectiveness of such content and advertising.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of Our promotional campaigns and to evaluate and improve Our Service, products, services, marketing and Your experience.
We may share Your Personal Data in the following situations:
With Service Providers:
We use certain third-party Service Providers to help provide certain functions within the Application (e.g. We use third-party Service Providers for data hosting, messaging, video/voice calling, push notifications, email alerts, to handle payments, for analytics on Application usage and to assess the effectiveness of Our marketing – these are set out in more detail below with links to each third-party provider’s privacy policy.)
We may share Your information with Service Providers to monitor and analyze the use of Our Service or to advertise on third-party platforms to You after You visited Our Service.
For business transfers: We may share or transfer Your information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our Affiliates, in which case we will require those Affiliates to honor this Privacy Policy.
With other users: the information You include in Your user profile on the Application will be visible to other users but Your private messages and interactions with another user will only be visible to You and that other user.
With Your consent: We may disclose Your information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy or to the extent necessary to comply with Our legal obligations (for example, if We are required to retain Your data to comply with applicable laws), resolve disputes, and enforce Our legal agreements and policies. Where You delete or deactivate Your Account, We will not retain Your Personal Data for a period longer than 4 years. This is for Our own recordkeeping purposes and otherwise to protect the integrity of Our Service.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
As mentioned in this policy, information may be provided to third parties (including Service Providers). In these instances, retention of information will be subject to those third-parties own privacy policies.
Transfer of Your Personal Data
Your Personal Data is processed in the United Kingdom and in any other places where the parties involved in the processing are located. It means that your Personal Data may be transferred to — and maintained on — computers located outside of Your town/city, county, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction (e.g. outside of the EU). By submitting Your Personal Data and consenting to this Privacy Policy, you agree to any such transfer and processing of Your Personal Data.
The Company will take reasonable steps to ensure that Your Personal Data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place in relation to the security of Your Personal Data.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition, takeover, reorganisation or asset sale, Your Personal Data may be transferred.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Detailed Information on the Processing of Your Personal Data
The Service Providers We use may have access to Your Personal Data. These third-party vendors: (i) are used to provide certain functions within the Application in connection with the Service; and (ii) collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.
We may use Service Providers who have access to Your Personal Data to provide certain functions within the Application in connection with the Service and its marketing. Below we provide the functions which we may utilise Service Providers for.
Analytics
We use third-party Service providers to monitor and analyze the use of Our Service.
Contacting you
We may use Your Personal Data to contact You in order to facilitate Your use of the Service (for example, notifying you of a connection). We may do this either by sending You an email and/or a push notification on Your Device. We may also use Your Personal Data to contact You via email with newsletters, marketing or promotional materials and other information that may be of interest to You or relevant to Your use of the Service. In respect of marketing or promotional communications received from Us via email, You may opt-out of receiving any, or all, of these marketing communications from Us by contacting Us by email. In order to send You emails and push notifications, We may use third-party Service Providers to manage and send emails and/or push notifications to You.
Payments
We may provide paid products and/or services within the Service. In that case, We may use third-party services for payment processing (e.g. payment processors).
We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their privacy policy. We use the following third-party payment processors to administer payments:
Apple Store In-App Payments
Their Privacy Policy can be viewed at https://www.apple.com/legal/privacy/en-ww/
Google Play In-App Payments
Their Privacy Policy can be viewed at https://www.google.com/policies/privacy/
Marketing and Tracking Technologies
The Company may use marketing services to advertise to You after You have accessed or visited Our Service. We and Our third-party vendors use tracking technologies (similar to, for example, pixel tags but for mobile devices) to help Us recognize Your Device and understand how You use Our Service so that We can improve Our Service to reflect Your interests and advertise Our Service. We may also use third-party vendors to analyse marketing metrics and performance.
These third-party vendors may collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies and to enable Us to:
Measure and analyze traffic and usage activity on Our Service
Show advertisements for Our products and/or services on third-party websites or apps
Measure, analyze and optimize the performance of Our advertising campaigns
You may be able to opt-out of personalized advertising by enabling privacy features on Your Device such as Limit Ad Tracking (iOS) and Opt Out of Ads Personalization (Android). See the guidance from Your Device operating system provider (usually Apple or Google) for more information.
We may share information, such as hashed email addresses (if available) or other online identifiers collected on Our Service with these third-party vendors. This allows Our third-party vendors to recognize and deliver You ads across Devices and browsers. To read more about the technologies used by these third-party vendors and their cross-device capabilities please refer to the Privacy Policy of each vendor listed below.
The third-party vendors We may use include popular marketing platforms (such as Google and social media services). Their privacy policies are listed below.
Google marketing services are provided by Google Inc.
You can opt-out of or customise ad personalization in respect of Google ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for Your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics in certain instances.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
Facebook marketing services are provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/516147308587266
To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using Your Device settings.
For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
Instagram advertising is part of the Facebook advertising services – see above for further details. The Instagram specific privacy policy can be viewed at https://help.instagram.com/519522125107875
TikTok
TikTok marketing services are provided by TikTok Inc.
Their privacy policy can be viewed at https://www.tiktok.com/legal/privacy-policy?lang=en
Snapchat
Snapchat marketing services are provided by Snap Inc.
Their privacy policy can be viewed at https://snap.com/en-GB/privacy/privacy-policy
Other third-party Service providers:
We may use third-party Service Providers to provide the following services:
to provide hosting services in relation to the Application through servers;
to identify and filter any inappropriate images that are uploaded to the Application; and
to provide messaging and audio/video call functions on the Application.
Information from Third-Party Social Media Services
We may utilise a range of social media accounts (including on Facebook, Instagram, Twitter and LinkedIn). We use these platforms to engage with users and others who are interested in Our Service.
UK GDPR
Legal Basis for Processing Personal Data under UK GDPR
We may process Personal Data under the following conditions:
Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You. In this instance, You are using the Services to find a suitable marriage partner and Your Personal Data is being used in order to fulfil this purpose by, for example, populating Your user profile on the Application to enable Your interaction with other users (and, as set out in more detail, above).
Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject (for example, if We have to comply with a request from a government or legal authority).
Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or those of another natural person.
Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company (for example, where We Use Personal Data to improve Our Services).
Your Rights under the UK GDPR
The Company undertakes to respect the confidentiality of Your Personal Data.
You have rights under UK GDPR including to:
Request access to Your Personal Data. The right to access or update Your Personal Data. You can access or update Your Personal Data directly within Your account settings section or, where this is not possible, by contacting Us. You may also request to receive a copy of the Personal Data We hold about You by contacting Us.
Request correction of the Personal Data that We hold about You. You have the right to have any incomplete or inaccurate information We hold about You corrected.
Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to Our processing of Your Personal Data on this ground.
Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it. If you delete Your Account, we may retain Your Personal Data as further explained in the section on “Retention of Your Personal Data” above.
Withdraw Your consent. You have the right to withdraw Your consent on using Your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to the Service.
Exercising of Your UK GDPR Data Protection Rights
In order to exercise any rights you have under UK GDPR (including the right to be informed, the right of access, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, the right to object), please contact Us. Please note that We may ask You to verify Your identity before responding to such requests. If You make a request, We will try to respond to You as soon as practicable.
Please also visit https://ico.org.uk/ to understand more about Your rights under UK GDPR.
You have the right to complain to the Informattion Commisioner’s Office about Our collection and use of Your Personal Data. For more information, please visit https://ico.org.uk/.
Cookies Policy for the Website
We use Cookies and similar tracking technologies to track the activity on Our Website and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use are explained below.
Cookies are text files placed on Your computer to collect standard Internet log information and visitor behaviour information. When You visit Our Website, We may collect information from You automatically through Cookies or similar technology (e.g. web beacons, tags, pixels and other storage technologies to collect or store information). For further information, visit allaboutcookies.org.
How do we use Cookies?
We use Cookies (including first party and third-party Cookies) in a range of ways to improve Your experience on Our Website, including:
Understanding how You use Our Website (including, for example, Your behaviour on Our Website, the pages You visit and the items You click on);
Collect information on the content You have viewed, the links You followed and information about Your browser, Device, and Your IP address; and
Third parties (which may include Facebook, Snapchat, Tiktok, and Google) may use Cookies, web beacons and other storage technologies to collect or receive information from Us and elsewhere on the internet and use that information to provide measurement services and target ads. If You wish to opt-out from this collection of data, use of Cookies and other information, You should not accept the usage of Cookies in this manner when You visit Our Website and disable the usage of Cookies in Your browser for this site.
What types of Cookies do We use?
There are a number of different types of Cookies, however, Our Website may use:
Strictly Necessary – these Cookies are required for the operation of Our Website and are necessary for the security and integrity of the site. These types of Cookies are only stored for the period that You visit the Website;
Functionality – these Cookies may be used so that We recognize You on Our Website and remember Your previously selected preferences. These could include what language You prefer and location You are in. A mix of first-party and third-party Cookies are used;
Performance – these Cookies tell Us how people use Our site and provide information to help Us improve the Website and browser experience (e.g. help Us understand volume of traffic to Our site);
Advertising – We use these Cookies to collect information about Your visit to Our Website, the content You viewed, the links You followed and information about Your browser, Device, and Your IP address. We may share this data with third parties for advertising purposes – third parties, including Facebook, Snapchat, Tiktok, and Google, may use Cookies, web beacons and other storage technologies to collect or receive information from Us through Our Website and elsewhere on the internet and use that information to provide measurement services and targeted ads. This means that when You visit another website, You may be shown advertising based on Your browsing patterns on Our Website. We may use Facebook Pixel (JavaScript code that allows Us to track visitor activity on Our Website) which receives the following types of data:
HTTP Headers – information present in HTTP Headers, including IP addresses, information about the web browser, page location, document, referrer and person using the Website;
Facebook Pixel – specific data – such as how Facebook identify You including through any ID generated by Facebook Pixel and Cookies (including a mix of first-party and third-party Cookies);
Button Click Data – buttons clicked by site visitors, the labels of those buttons and any pages visited as a result of those button clicks;
Optional Values – additional information about Your site visit to better improve Our advertising, for example through conversion tracking;
Form Field Names – includes website field names like ‘email’, ‘address’, ‘quantity’ (for example, if You fill out a form on Our Website).
In particular, using Facebook Pixel helps Us understand whether Our adverts and marketing are effective by tracking website visitor actions, to help define custom audiences for ad optimization, run dynamic ad campaigns, help Facebook identify users who may be interested in Our Services to enable Facebook to re-target adverts accordingly. Facebook may be able to connect the data with Your Facebook account and use that data for their own advertising purposes, in accordance with their Data Policy (this can be found at: www.facebook.com/about/privacy).
How to manage Cookies
You can set Your browser not to accept Cookies, and the above website tells You how to remove Cookies from Your browser. However, in a few cases, some of Our Website features may not function as a result.
If You wish to opt-out from the use of Cookies for advertising purposes, You should not accept the usage of Cookies in this manner in the Cookies notification when You first visit Our Website.
Some of the third-parties referred to above may use non-cookie technologies that may not be impacted by browser settings that block Cookies. Your browser may not permit You to block such technologies. You may use the following third-party tools to try and decline the collection and use of information for the purpose of serving You interest-based advertising:
The NAI’s opt-out platform: http://www.networkadvertising.org/choices/
The EDAA’s opt-out platform http://www.youronlinechoices.com/
The DAA’s opt-out platform: http://optout.aboutads.info/?c=2&lang=EN
You can also visit www.aboutads.info/choices and www.youronlinechoices.eu to help You control Your internet-based advertising preferences.
Minimum Age Requirement
Our Service is not available for anyone under the age of 18. A requirement to use the Service is that You must be aged 18 or over. Therefore, We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18, We will take steps to remove that information from Our servers and prevent such user from using Our Services.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third-party’s site. We advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on Our Website (https://mynoor.co.uk/privacy-policy/) and on the Application.
We will let You know via email and/or a prominent notice on Our Service and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on Our Website and Application.
Contact Us
If You have any questions about this Privacy Policy, You can contact Us:
By email: contact@mynoor.co.uk
Terms and Conditions
Last updated: 25 March 2024
Please read these terms and conditions carefully before using Our Service.
Interpretation and Definitions
Interpretation
Capitalised terms have the meaning given to them below. The following definitions shall have the same meaning regardless of whether they appear in the singular or in plural.
Definitions
For the purposes of these Terms and Conditions:
Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means direct or indirect ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or any other managing authority.
Application means the software programme (mobile application) entitled Noor provided by the Company.
Application Store means the digital distribution service operated and developed by Apple Inc. (Apple App Store) or Google Inc. (Google Play Store) through which the Application has been downloaded.
Account means a unique account created by You through the Application to access Our Service or parts of Our Service.
Country refers to the United Kingdom.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Hodon Noor Limited incorporated in England and Wales with Company Number 12781788.
Content refers to content such as text, images, audio, video or other information that can be posted, uploaded, linked to or is otherwise made available by You and/or any other user on the Application (as the context requires), regardless of the form of that content (including, for the avoidance doubt, any communications via audio or video calls on the Application).
Device means any device that can access the Service such as a computer, a mobile phone or a digital tablet.
Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of Our Service or Website.
In-app Purchase refers to the purchase of a product, item, service or Subscription made through the Application and subject to these Terms and Conditions and/or the Application Store’s own terms and conditions.
Privacy Policy refers to the privacy and cookies policy set out at https://mynoor.co.uk/privacy-policy/ and set out above these Terms and Conditions
Promotions refer to contests, sweepstakes or other promotions offered through the Service.
Service refers to the Application and the services provided to You on and through the Application.
Subscription refers to a subscription offered by the Company to you for particular services or access to particular features on the Application.
Terms and Conditions (also referred to as the “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
Website refers to https://mynoor.co.uk
You means the individual accessing or using the Service and “Your” and “Yourself” shall be construed accordingly.
Acknowledgement
These are the Terms and Conditions governing the use of the Service by You and the agreement that operates between You and the Company in respect thereof. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent to Us that you are over the age of 18. The Company does not permit those under the age of 18 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Service and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service or accessing Our Website.
User Accounts
To access the Service available on the Application, You must create an account on the Application. The Service is open to everyone who:
Is over the age of 18;
Has not been convicted of a violent or a criminal offence relating to sexual matters (We do not conduct criminal background searches of any users and We are not able to identify or vet individual persons. You should always exercise caution and use common sense when meeting new people through Our Service or otherwise);
Has not been previously banned from using the Service or has not had an account which has been previously deleted by Us; and
Satisfies the eligibility criteria for creating an account on and using the Service (as set out at https://mynoor.co.uk/who-is-a-professional/).
We have full discretion and reserve the right to offer or decline admission to the Service.
When You create an account with Us, You must provide Us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your Account on Our Service.
If requested, You must provide Us with verification or a form of identification to verify Your identity and profile information or any other documents relevant to ascertaining Your eligibility to use the Service.
You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password.
You agree not to disclose Your password to any third party or to let any third party use Your Account. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your Account.
You may not use as a username: the name of another person (which is not your name), a username that is not lawfully available for use or which is subject to any rights (e.g. trademarks) of another person or entity other than You and where you do not have appropriate authorization to use such username, or a username that is otherwise offensive, vulgar or obscene.
Content and conduct
Your Right to Post Content
Our Service allows You to post or make available Content. You are responsible for the Content that You post or make available to the Service, including its legality, reliability, and appropriateness.
By posting or making available Content to the Service, You grant Us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of Your rights to any Content You post or make available on or through the Service and You are responsible for protecting those rights. You agree that this license includes the right for Us to make Your Content available to other users of the Service, who may also use Your Content subject to these Terms.
You represent and warrant that: (i) the Content you post or make available is Yours (You own it) or You have the right to use it and grant Us the rights and license as provided in these Terms, and (ii) the posting or making available of Content by You on or through the Service does not violate any privacy rights, publicity rights, intellectual property rights, contractual rights or any other rights of any person.
Content and Conduct
The Company is not responsible for any Content and/or the conduct of the Service’s users. You expressly acknowledge and agree that You are solely responsible for the Content you post or make available, Your conduct and for all activity that occurs under Your Account, whether done so by You or any third person using Your Account.
You may not and agree not to transmit any Content or conduct Yourself in any way that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene or otherwise objectionable. Examples of such objectionable Content/conduct include, but are not limited to Content/conduct that is:
Unlawful or promoting unlawful activity;
Defamatory, discriminatory, or mean-spirited, including references or commentary about religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups;
Violent, aggressive or threatening;
Pornographic, sexual, obscene, vulgar or offensive in nature;
Misleading, false or fraudulent (whether directly or indirectly, by omission or by failure to update);
Comprised of sharing and/or collecting information relating to any other user of the Service without that user’s express consent;
Spam, machine – or randomly – generated, including unauthorized or unsolicited advertising or any other form of unauthorized solicitation;
Related to containing or installing any viruses, worms, malware, trojan horses, or other content that is designed or intended to disrupt, damage, or limit the functioning of any software (including the Application), hardware or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of a third person;
Related to gaining unauthorized access to the Service, to any accounts in relation to the Service, or any data, servers or systems in connection thereto;
For any commercial purpose;
Infringing on any proprietary rights of any party, including patent, trademark, trade secret, copyright, right of publicity or other rights;
Comprised of impersonating any person or entity that is not Yourself; or
Violates the privacy of any third person.
You also agree: (i) to behave in accordance with the objective of the Service which is to seriously find a suitable marriage partner and agree not to behave in a way which undermines this objective; and (ii) to be respectful and mindful of anyone You interact with whilst using the Service. For example, the Service is not for:
Casual sexual relationships;
Finding friendship (although it is acceptable that naturally this may be the outcome of talking to other users); or
Individuals that are presently in a relationship which is not consistent with the purpose of simultaneously searching for marriage.
The Company reserves the right, but not the obligation, to, in its sole discretion, determine whether or not any Content and/or conduct is appropriate and complies with these Terms and to refuse or remove any Content from the Service. The Company further reserves the right to make formatting and other edits to any Content which may affect the presentation of any such Content. The Company may also, in its sole discretion, limit or revoke the use of the Service by You (including by terminating or suspending any Account made by You, as further set out in the Termination section below) if You post such objectionable Content or breach these Terms.
As the Company cannot control all Content posted by users or the conduct of any users and/or third parties on the Service, You agree to use the Service at Your own risk. You understand that by using the Service You may be exposed to Content and/or conduct that You may find offensive, indecent, incorrect or objectionable (as further described above), and You agree that under no circumstances will the Company be liable in any way for any Content and/or conduct, including any errors or omissions in any Content and/or conduct, or any loss or damage of any kind incurred as a result of Your use of the Service or any Content shared by and/or conduct of other users using the Service.
In-app Purchases
The Application may include In-app Purchases that allow You to buy products, services or Subscriptions.
More information about how You may be able to manage In-app Purchases using Your Device may be set out in the Application Store’s own terms and conditions or in Your Device’s help settings.
In-app Purchases can only be utilised within the Application. If You make an In-app Purchase, that In-app Purchase cannot be cancelled after You have initiated its download. In-app Purchases cannot be redeemed for cash or other consideration or otherwise transferred.
If any In-app Purchase is not successfully downloaded or does not work once it has been successfully downloaded, We will, after becoming aware of the fault or being notified of the fault by You, investigate the reason for the fault. We will act reasonably in deciding whether to provide You with a replacement In-app Purchase or issue You with a patch to repair the fault. In no event will We charge You to replace or repair the In-app Purchase. In the unlikely event that We are unable to replace or repair the relevant In-app Purchase or are unable to do so within a reasonable period of time and without significant inconvenience to You, We will authorize the Application Store to refund You an amount up to the cost of the relevant In-app Purchase. Alternatively, if You wish to request a refund, You may do so by contacting the Application Store directly.
You acknowledge and agree that all billing and transaction processes are handled by the Application Store from where You downloaded the Application and are governed by that Application Store’s own terms and conditions.
If You have any payment related issues with In-app Purchases, then You need to contact the Application Store directly.
Billing
You shall provide accurate and complete billing information when making an In-app Purchase including full name, address, state, post/zip code, telephone number, and a valid payment method information.
Billing for all In-app Purchases is handled by the relevant Application Store and is governed by that Application Store’s own terms and conditions.
Refunds
Except when required by law, In-app Purchases are non-refundable. As a result of this, the Application Store’s refund policy will apply. If You wish to request a refund, You may do so by contacting the Application Store directly.
Fee Changes
The Company, in its sole discretion and at any time, may modify the fees payable for any in-App Purchase (including fees payable for Subscriptions).
In respect of Subscriptions, any Subscription fee change will become effective at the end of the then-current Subscription period. The Company will provide You with reasonable prior notice of any change in Subscription fees to give You an opportunity to terminate Your Subscription before such change becomes effective. Your continued use of the Service after the Subscription fee change comes into effect constitutes Your agreement to pay the modified Subscription fee amount.
Subscriptions
Subscription period
We may decide some parts of the Service are only available through a paid Subscription. If this is the case, You will be able to subscribe for the relevant features and will be billed in advance on a recurring and periodic basis (such as weekly, monthly or annually), depending on the type of Subscription plan You select when purchasing the Subscription.
At the end of each period, Your Subscription will automatically renew unless You cancel it or the Company cancels it.
Subscription cancellations
You may cancel Your Subscription renewal through the Application Store’s standard procedures. You will not receive a refund for the fees You already paid for Your current Subscription period and You will be able to access the relevant features subscribed for through Your Subscription until the end of Your current Subscription period.
Promotions
Any Promotions made available through the Service may be governed by rules that are separate from these Terms.
If You participate in any Promotions, please review the applicable rules as well as Our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will prevail.
Intellectual Property of others
We respect the intellectual property rights of others. It is Our policy to respond to any claim that Content posted or made available on the Service infringes an intellectual property right of any person.
If you are an intellectual property right owner, or authorized on behalf of one, and you believe that work or Content subject to intellectual property rights you hold (or are authorized in relation to) has been copied in a way that constitutes infringement of such intellectual property rights and that such infringement is taking place through the Service, you must submit your notice in writing to Us via email at contact@mynoor.co.uk and include in your notice a detailed description of the alleged infringement.
Any person (including You) may be held accountable for damages (including costs and attorneys’ fees) for misrepresenting that any work or Content on or in relation to the Service is infringing any such intellectual property right.
Intellectual Property on the Service and Website
The Service, the Website and their original content (excluding Content provided by You or by other users), features and functionality are and will remain the exclusive property of the Company and its licensors.
The Service and Website is protected by copyright, trademark, and other laws of the Country.
Our intellectual property and registered address may not be used in connection with any product or service without the prior written consent of the Company.
User License Agreement
Subject to this Agreement, We grant You a non-exclusive, royalty-free, non-sublicensable, non-assignable and revocable license to perform, display, and use the Application. This license is granted to You for the sole and exclusive purpose of using the Application for its intended purpose, as further set out in this Agreement and for no other purpose.
You agree not to, whether directly or indirectly, copy the source code or any other aspects of, make any modification to, reverse engineer or otherwise hack the Service or Website or make any attempt thereof.
Your Feedback to Us
You assign all rights, title and interest in any Feedback You provide the Company to Us. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.
Links to Other Websites
Our Service or Website may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.
Termination
We may delete or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination or suspension, Your right to use the Service will cease immediately.
You have the option to delete or deactivate Your Account. Deleting your Account will mean it is permanently deleted whereas you can reactivate Your Account after deactivating it. Refer to Our Privacy Policy for information regarding the deletion of data.
Indemnity from You
To the extent permitted under applicable law, You agree to indemnify the Company and its Affiliates (and, in each case, their directors, officers, employees, agents or other representatives) in respect of any damage, loss, cost, expense or liability suffered or incurred by any of them arising out of, or in connection with Your use of the Service (including, without limitation, any Content that You share or utilise in relation to the Service and Your conduct whilst using the Service) or Your breach of these Terms.
Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss or leak of data or other information, for business interruption, for personal injury, for loss of privacy or arising out of or in any way related to the use of or inability to use the Service or Website, third-party software and/or third-party hardware used with the Service or Website, or otherwise in connection with any provision of these Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
You agree that any claim You have will be against the Company and You agree that You will not make any claim against any director, officer, employee, agent or other representative of the Company in connection with Your use of the Service or the Website.
Notwithstanding any damage, loss or liability that You might incur, the entire liability of the Company and any of its suppliers under these Terms and Your exclusive remedy for all of the foregoing and Your use of the Service and the Website shall be limited to 100GBP.
You agree that the Company is not liable for any Content made available by any user on the App or any of the Services or any representations, communications or statements made by any user on The App or any of the Services. Users should conduct and are responsible for conducting their own due diligence on anyone they interact with or otherwise engage in any communication with through The App or the Services.
In each case, the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
“AS IS” and “AS AVAILABLE” Disclaimer
The Service and Website are provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service and the Website, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation of the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service and the Website will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the Company’s providers makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service or the Website, or the information, content (including user Content), and materials or products included thereon; (ii) that the Service or Website will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content (including user Content) provided through the Service or Website; or (iv) that the Service or Website, its servers, the content (including user Content) on the Service or Website, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
In each case, the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
Governing Law
The laws of England and Wales shall govern these Terms and Your use of the Service. Your use of the Service may also be subject to other local, state, national, or international laws.
Dispute Resolution
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
For European Union (EU) Users
If You are a European Union user, You will benefit from any mandatory provisions of the law of the country in which You are resident in.
Severability and Waiver
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be deemed to be amended and interpreted to the greatest extent possible under applicable law to accomplish the objectives of such provision and the remaining provisions will continue in full force and effect.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.
Changes to These Terms and Conditions
We reserve the right, in Our sole discretion, to modify or replace these Terms at any time. We will notify You of any modification or replacement by posting the new terms on Our Website and on the Application.
We will also let You know via email and/or a prominent notice on Our Service and update the “Last updated” date at the top of these Terms.
By continuing to access or use the Service after those modifications to or replacement of the Terms become effective, You agree to be bound by the modified or new terms. If You do not agree to the modified or new terms, in whole or in part, please stop using the Website and the Service.
Contact Us
If You have any questions about these Terms, You can contact Us by email at:
Please do not contact Us via Our social media profiles, as We do not actively monitor messages We receive on social media platforms.